FAQ 8 | Cruises.com.au

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Frequently Asked Questions

Help Topics

Before you depart

What Identification is required for boarding?

Do I need a Visa?

What is the minimum age for children to travel?

Do all cruise lines have beverage packages?

Ship information

What are Children’s availability and restrictions?

Can I register my children into the kids club prior to sailing?

Are we guaranteed our preferred dining time?

Do cruise lines have wheel chair accessible cabins?

Onboard

How do I set up my onboard account?

What can my Onboard Credit be used for?

When will I be advised of the theme and formal nights on board?

Are there child minding services available on board?

Pricing / Payment

Can you ‘Layby’ your cruise?

What are Cruises.com.au’s payment options?

Does Cruises.com.au have different terms and conditions than the cruise lines?

Topic

Does Cruises.com.au send me my tickets?

The majority of cruise lines no longer issue hard copy documents.

Your cruise documents will generate and be available for you print at approximately 60 days prior to departure and once you have fully completed your on line check in.