FAQ 5 | Cruises.com.au

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Frequently Asked Questions

Help Topics

Before you depart

What Identification is required for boarding?

Do I need a Visa?

What is the minimum age for children to travel?

Do all cruise lines have beverage packages?

Ship information

What are Children’s availability and restrictions?

Can I register my children into the kids club prior to sailing?

Are we guaranteed our preferred dining time?

Do cruise lines have wheel chair accessible cabins?

Onboard

How do I set up my onboard account?

What can my Onboard Credit be used for?

When will I be advised of the theme and formal nights on board?

Are there child minding services available on board?

Pricing / Payment

Can you ‘Layby’ your cruise?

What are Cruises.com.au’s payment options?

Does Cruises.com.au have different terms and conditions than the cruise lines?

Topic

I have sailed before, do I get a discount?

There is always a possibility the cruise line will offer a discount due to being a past passenger although this is never a guarantee as discounts vary from sailing to sailing and the promotion you have booked under.