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Frequently Asked Questions

  1. What is a 'Guaranteed Status'?
  2. What will my bedding configurations be?
  3. Are there discounts for children?
  4. What if I have Dietary/Medical Requests?
  5. I have sailed before, do I get a discount?
  6. Are all meals included in my fare?
  7. How do I complete my online check in?
  8. Does Cruises.com.au send me my tickets?
  9. What is the minimum age for children to travel?
  10. Do I need Travel Insurance?
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Office Locations

Canberra - Head Office

Phone Number:
1300 540 022
+61 2 6176 3369 (if calling from outside Australia)
Hours of operation:
Book Online 24/7

Manage your booking
24/7 through My Booking

Call Centre Hours:
Mon - Fri: 8am - 6pm

Good Friday 19/4/19: Closed
Easter Monday 22/4/19: Closed
ANZAC Day 25/4/19: Closed
Postal Address:
Ozcruising Pty Ltd
P.O. Box 531, Civic Square, ACT 2608
Office Location:
Level 1, Ethos House
28 - 36 Ainslie Place
Canberra City, ACT 2601

Email Us
Send us an email at sales@ozcruising.com.au